Meta upgrades its Muse AI with greater capabilities and adds video chat support

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Meta has released significant updates to its Muse AI agent less than a year after launch. Muse agents now receive dedicated email addresses that work both ways — letting the agent sign up for services and correspond with others, while users can also email requests directly. The Muse Mac app gains computer control, enabling the agent to operate on users' machines. Additionally, Meta is adding video calls as a new way to interact with the assistant. These updates position Muse as an active, capable assistant rather than a simple chatbot.

Meta is rolling out a fresh batch of updates for its Muse AI agent, less than a year after introducing the assistant. The changes give the bot new ways to complete tasks on your behalf and new channels for you to talk to it — a sign that Meta intends to keep pushing Muse aggressively rather than letting it sit still.

Muse Agents Now Have Their Own Email Addresses

The most functional update is that Muse agents will now receive dedicated email addresses. The agent can use this address to carry out tasks that require email — signing up for services, corresponding with people or businesses, and handling other message-based work.

Importantly, the email address works in both directions. You can write to your Muse agent at its address, making email another way to hand off requests alongside the standard chat interface. That turns the assistant into something closer to a colleague with an inbox of its own, rather than a tool you can only reach through an app.

The Mac App Gains Computer Control

Meta's Muse Mac app, which launched recently, is also getting an upgrade: the ability to use your computer. That means the agent will be able to operate on your machine directly — a significant step up from simply answering questions in a chat window.

Computer use has become a competitive frontier among AI assistants, and Meta bringing it to the Mac app suggests the company wants Muse handling real workflows on the desktop, not just conversations.

Video Calls Are Coming to Muse

Until now, the main way to interact with Muse has been through text chat. That's about to change: Meta is adding video calls as a way to talk with the agent. The feature gives users a more natural, conversational way to communicate, and it fits Meta's broader history with video-based interaction across its platforms.

Why It Matters and What to Watch

Taken together, the updates show Meta treating Muse as a fast-moving product rather than a demo. Giving agents email addresses, desktop control, and video calling moves them closer to assistants that can act in the world, not just respond to prompts.

The key questions ahead are how reliably Muse handles real tasks over email, how well computer use performs in everyday scenarios, and whether competitors match these capabilities quickly. Expect Meta to keep shipping updates as the agent matures.

Tags: MetaAI agentsMuse AIMac AppVideo Calls

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